Privacy Policy

Contact: [[email protected]] | [Phone] | [Address]

What we collect

Name, email, phone number, shipping/billing address

Order and support information you submit

Basic device and usage data (IP address, browser/device type, pages visited)

Payment status and limited billing details from payment processors (we do not store full card numbers)

How we use it

Provide products/services, process orders, and provide support

Send transactional messages (order/support)

Send marketing messages only if you opt in

Security, fraud prevention, and legal compliance

How we share it

We share data only with vendors that help us operate (payments, shipping, customer support, SMS/email delivery). We do not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. 

Text messaging originator opt-in data and consent will not be shared with any third parties. 

Your choices

Email: use the unsubscribe link

SMS: reply STOP to opt out, HELP for help (message frequency varies, message and data rates may apply)

Updates

We may update this policy by posting a new Effective Date.

2) Terms and Conditions (PainWave)

Effective Date: [8 1, 2025]

By using this website or purchasing from PainWave, you agree to these Terms and the Privacy Policy.

Website use

Do not misuse the site, attempt unauthorized access, or interfere with normal operation.

Orders

Prices and availability may change. We may refuse or cancel orders for fraud, error, or abuse.

Intellectual property

PainWave content (logos, text, images) is owned by PainWave or licensors.

3) Mobile Terms of Service (SMS Terms) (PainWave)

Program (Brand) Name: PainWave

Program Description: SMS messages may include customer support, account or order updates, and promotional offers (based on your opt-in selection). 

Customer Support: [email protected]

Message Frequency: Varies 

Message and data rates may apply. 

Consent is not a condition of purchase. 

Opt-Out (required): Reply STOP to cancel. 

Help (required): Reply HELP for help. 

Carriers are not liable for delayed or undelivered messages. 

Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.